Resolution as a Service

The Era of Access
Is Over.

The seat-based model is structurally broken. Crown Point Advisory Group built the framework for what comes next.

The SaaSpocalypse Was Not a Panic. It Was a Repricing of Reality.

Between January and February 2026, approximately one trillion dollars in market capitalization was erased from enterprise software stocks. Oracle, Salesforce, ServiceNow, and Workday did not have bad products. They had a good thesis that finally hit its expiration date.

The seat-based model was built on a single assumption: that every new white-collar employee represented a new license to purchase. AI agents have inverted that assumption into a structural headwind. The question for every enterprise software vendor is no longer whether to transition. It is whether they will lead the transition or be consumed by it.

$1T Market cap erased in six weeks
2.3× Churn rate for seat-only SaaS
$2.4T Annual friction economy TAM
30× AI cost advantage over human labor

A Complete Architecture for the Resolution Economy

Resolution as a Service is not a pricing adjustment. It is a fundamental re-architecture of how enterprise software creates, delivers, and captures value. CPAG has built the complete intellectual and operational foundation for that transition.

2026 Category Manifesto

Resolution as a Service

The definitive framework for enterprise software vendors navigating the post-SaaSpocalypse era. Covers the SaaSpocalypse decoded, the AI Efficiency Trap, the 1-to-4 Rule, Atomic Resolutions, and a three-phase implementation roadmap.

Download the Manifesto →
2026 Market Analysis

The Biological Middleware Tax

Primary research quantifying the $2.4 trillion annual friction cost hidden in enterprise IT, labor, and supply chains. Includes sectoral concentration analysis, a Self-Tax Audit for boards, and a Bear/Base/Bull TAM model for institutional presentations.

Download the Analysis →
Operational Guide

The RaaS Vendor Transition Playbook

The operational companion to the Manifesto. Three phases, five years, one destination: seat dependency to outcome-based pricing with gross margin restored to 75%. This is the document that answers what to do on Monday morning.

Book a Playbook Session →

Physics Over Narrative

Advisory Alpha through clinical diagnosis and institutional discipline. We do not offer marketing platitudes. We provide the five diagnostics that separate companies that survive the transition from those that do not.

01

Economic Physics

Solving for unit economics and NRR over VC burn. We calculate the true cost of growth and identify when capital efficiency has become a liability.

Burn Multiple < 1.5
02

Narrative-Data Decoupling

Aligning the founder story with operational ground truth. We expose the gap between boardroom optimism and bank telemetry.

Gap Ratio Convergence
03

Resolution-Native Architecture

Building for the resolution economy from day one. We audit your architecture for Atomic Resolution defensibility, High-Fidelity Repository readiness, and AI-native competitive moat.

Proprietary Data Loop
04

Executive Debt

Scaling leadership structures before they break. We identify founder dependency traps and decision latency bottlenecks before they become acquisition liabilities.

Decision Latency < 24h
05

The Chasm Audit

Navigating the graduation gap from seed to institutional scale. We prepare companies for the scrutiny of Tier 1 acquirers and the due diligence that precedes them.

Acquisition-Ready Grade

Latest Analysis

Clinical diagnostics for the resolution economy.

Andrew Miller

Founder. Builder. Category Originator.

I am a Xoogler who has navigated the road from an idea to a global acquisition. As founder and CEO of Cameyo, acquired by Google, I led the company from concept to integration across Google Cloud, Chrome, ChromeOS, and security. I now apply that institutional experience to the two problems that define this moment in enterprise software.

The first is the RaaS transition: helping enterprise software vendors move from seat-based pricing to outcome-based models before the market moves them involuntarily. The second is resolution-native company building: advising pre-seed and seed founders who are architecting for the resolution economy from the first line of code.

The RaaS framework, the Biological Middleware Tax analysis, and the Vendor Transition Playbook are original CPAG research. They exist because the transition requires a complete intellectual architecture, not just a consultant's opinion.

Full Story →

Work With CPAG

Two engagement models. One standard: the analysis has to be clinical and the work has to matter.

For Vendors

RaaS Transition Engagement

You have read the Manifesto. You have run the ARR risk numbers. Now you need a structured path from where you are to 75% gross margin under outcome-based pricing. Start with a Playbook session.

Book a Playbook Session →
For Founders

Resolution-Native Advisory

Building a company that prices on outcomes rather than seats from day one is a different architectural challenge than retrofitting an existing model. CPAG works with a select few pre-seed and seed founders who are doing it right from the start.

All inquiries are reviewed personally. Response is not guaranteed.